Support Services
Our Support Service provides specialist one-to-one support for deaf and hard of hearing people, tailored to individual needs and circumstances.
We work alongside people with additional and complex needs, including (but not limited to) learning difficulties, mental health conditions and physical disabilities. Support is shaped in partnership with each person, with a focus on building, maintaining and maximising independence.
You can get in touch with our Support Service using the details below:
What do we do?
Support can include:
- Practical day-to-day support
- Emotional support
- Meeting individual communication needs
- Removing barriers so opportunities are not limited
- Ensuring the person remains at the centre of all decisions
Our approach is flexible and responsive, recognising that everyone’s needs, goals, and strengths are different.
Our standards
Our staff are carefully selected for their experience, skills, integrity, and caring approach, ensuring high-quality, respectful, and reliable support at all times.
Accessing the service
Our Support Service can be accessed by people who receive a Personal Budget, Direct Payment, or other Local Authority funding. We also welcome individuals who wish to self-fund their support.